Delivery Policy

Florist Delivery
We can deliver fresh flowers , plants, gifts, and gift baskets to almost 100% of the United States and Canada . Flowers can also be delivered worldwide to more than 145 countries across the world. Visit our International section to locate a country you want to place an order to.

You can request your order to be delivered at a specific time. We will try our best but unfortunately we cannot guarantee it. In some cases substitution may be necessary to ensure your gift is delivered on the day you requested. Taxes are based on prevailing rates in the delivery area. Some times of the year we offer tax break. This means that we will pay the applicable taxes on your order through our web site.

In most areas of the United States and Canada, orders placed as late as 3p.m. in the recipient's time zone can be delivered that day (earlier times may apply to some areas and at holidays). Saturday and Sunday deliveries are available in some areas for orders placed by 12 noon in the recipient's time zone. Same day orders can not be canceled. Next day orders can only be canceled if notified us the day of placing the order. Service fee is not refundable. In rare cases, we may contact you the sender if additional delivery fee is required to complete the order.

Funeral arrangements require additional lead-time. If your sympathy or funeral flower order requires delivery at a specific time of day see below:

  • Monday Morning Delivery - Order by Saturday at 12 noon in the recipient's time zone.
  • Morning Delivery Tuesday through Saturday - Order by 3p.m. in the recipient's time zone on the day before.
  • Afternoon Delivery Monday through Saturday - Orders must be placed with a 4 hour lead-time or more.

Sunday Delivery is available in some areas - In those areas, orders placed before 12 noon in the recipient's time zone can be delivered on that same day. If for any reason we are unable to deliver on Sunday we will call you within hours. In this case, you are entitled
to 100% refund on your order if requested.

Exotic Flowers and Plants - Due to the limited availability of exotic flowers and plants, next day delivery is required. Delivery is available Monday through Saturday.

International Flower Deliveries
Outside the United States and Canada , flower and plant orders placed by 2p.m. Eastern Time can be delivered the next business day. Floral arrangements delivered internationally may vary due to current exchange rates, or regional and seasonal availability. Prices may be subject to change for certain countries. You will be contacted if additional funds are required.

Delivery by FedEx® or UPS®
At this time, flowers, plants, and specialty gifts delivered by FedEx® or UPS® are only available for delivery in the United States . Next Day, Two Day, Standard Delivery (within 3 business days), or Saturday Delivery are available for most products. Perishable items may require Next Day or Two Day Delivery to avoid spoilage. Delivery to hospitals and remote areas may take an additional 2-5 days. Shipping costs vary based on the merchandise amount. We ship flowers to continental United States . Sorry, we do not ship flowers to Alaska and Hawaii . You can choose a florist delivery option for these two states. Taxes are based on prevailing rates in the delivery area. Shipping address changes will result in a $10.00 charge and order cancellations will result in loss of delivery fee. We can not cancel an order that has already been processed or shipped.

We are unable to accept orders for delivery to P.O. Boxes or APO 's.
FedEx ® or UPS® will leave the package if no one is home and a signature is not required. Please make sure the recipient is not on vacation on the scheduled delivery date
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